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Refund and Return Policy

At UGift, we strive to provide each and every guest with an experience that makes them feel confident in their purchase. We hope your selection brings you many years of enjoyment. However, if for any reason you are dissatisfied with your purchase, you may return your item based on our current ReturnĀ  Policy.

Sales Return Policy

Returns are allowed within 15 days from the purchase (shipment) date.

If there is damage to an item upon delivery, call our contact center immediately at +17479983799 for assistance.

Jewelry must be in good condition.

Charge credits are issued to the original purchaser on the account to which the item was charged.

Please note that your original shipping and handling or other additional costs will not be refunded, unless you received a damaged, defective, or incorrect item.


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